Our Service Hours
Mon-Thu: 18.00-21.30 h
Fri-Sat: 18.00-22.00 h
Sun & Holidays: No Service
Ordering
Simply call us at extension 8815 to place your order. Our team will take your order and deliver your selected dishes directly to your room. Please note that orders are only accepted during service hours.
Payment
Pay conveniently with your credit card directly in your room – no extra hassle.
Prices
All prices are the same as those in the Restaurant Mekong in CHF including VAT. Starting from an order value of CHF 50.00, the service fee of CHF 10.00 will be waived.
Inhouse Dining
We recommend our awarded restaurants and bars. For reservations please use our online reservation tool.
Restaurant Pacifico
Mexican Cantina & Bar
RENAISSANCE HOTEL HOTEL
Mon-Thu: 11.30-14.00, 17.00-00.00 h
Fri: 11.30-14.00, 17.00-02.30 h
Sat: 12.00-02.30 h
(hot meals continuously until 22.00 h)
Sun: 17.00-00.00 h
Pacifico Bar opens daily from 17.00 h
Spicy Tex-Mex cuisine and the best margaritas in town.
Rooftop, Bars & Lounges
Enjoy the breathtaking view over the city and the mountains.
General Information
FREE_WLAN_ACCESS
Select «Hotel Guest Login» and login with your room number and last name
The W-LAN access is free of charge during your stay. For more details please contact the Front Desk.
Ice machine and vending machine are located on the first floor (building A). Soft drinks and beer are available. Please use the white plastic-bucket in your room to collect ice.
National calls
0 + Area Code + Telephone Number
IDD
0 + Country Code + Area Code + Phone Number
Room to room
Dial room number
Front Desk
8888
Operator
1111
The hotel is not liable for any loss or damage of any valuables or money not kept in the safety box in your room or at the Front Desk.
Only works with window closed and key card inserted.
Foreign currencies can be exchanged at the bank «Luzerner Kantonalbank», 2 minutes walk from Hotel Astoria.
ATM at the Bank «Valiant», next building to Hotel Astoria.
The old town (pedestrian zone) and the city center are just a few minutes’ walk from the Hotel Astoria.
The train station Lucerne is only a few minutes walk from Hotel Astoria. Shops in the station are open until 10pm.
For sending mail, please contact the Front Desk. We will inform you about the tarifs.
Switzerland has a 220 voltage system. Adapters are available at the Front Desk for a deposit of CHF 10.–.
Available Monday to Friday. Items received at the Front Desk before 08.30 h will be returned the same day. Please use the laundry bag from your cupboard and fill out the form. The service is not available during the statutory holidays. For more details please contact the Front Desk.
The fitness room with a universal weight machine, 2 cross trainers, 2 treadmills and 1 spinning bike is located on the first basement floor. Please note the signage in the lobby. Towels and water are provided in the fitness room.
An umbrella can be purchased for CHF 10.00 at the reception.
Things to do
Take a trip to the nearby mountains or Lake Lucerne, discover nature in the region and find a program that inspires young and old, even in bad weather.
Mount Pilatus
The dragon mountain on Lucerne’s doorstep. Mount Pilatus which reaches a height of 2,128 metres above sea level, provides a breath-taking view over Lake Lucerne and central Switzerland. We recommend the «Golden Round Trip». This route will take you by ship from Lucerne to Alpnachstad where you will change to the world’s steepest cog railway up Mount Pilatus. You return to Lucerne by cable car and bus.
Rigi – Queen of the Mountains
Take a ride on Europe’s oldest mountain railway on your next day trip to the Rigi. The ride and views of Lake Lucerne are stunning. The Rigi is a mountain where you can hike, relax and swim, as well as sledge and ski in winter. Exercise and fresh air are enough to make anyone hungry: barbecue spots and restaurants are open all year round.
Boat ride on Lake Lucerne
A boat trip on Lake Lucerne is simply part of a stay in Lucerne. There is a suitable tour for everyone: whether a round trip by steamer to the turquoise blue Urner Lake or in the Lucerne lake basin with the old town in the background. From scheduled boat trips to unique culinary cruises, everything is included.
We recommend the sunset cruise from Lucerne – it is the perfect way to end the day. There is a round trip with the MS Diamant every day, on weekends the sunset trip takes place on the steamboat.
Tell Pass – Your Key to Central Switzerland
Take a trip into the unique mountainscapes of the Lucerne-Lake Lucerne Region. Ride a cogwheel or funicular railway or aerial cableway up the Pilatus, the Rigi, the Titlis and many other easily accessible mountains. The Tell Pass is your key to Central Switzerland. Free travel by train, bus, boat and numerous mountain railroads throughout Central Switzerland.
The mountains of Central Switzerland are famous for record-breaking feats of engineering designed to provide wonderful visitor experiences, including the world’s steepest cogwheel railway (Mount Pilatus), Europe’s first mountain railway (Mount Rigi), the world’s first double-deck open-top aerial cableway (Mount Stanserhorn) and the world’s steepest funicular railway (Stoos).
Swiss Museum of Transport
One of Switzerland’s most popular museums offering enjoyment for young and old! The changing attractions make every visit unique. Permanent highlights: Switzerland’s most modern large-scale planetarium where you can take a trip through the stars and observe breath-taking views of the heavens, the Swiss Chocolate Adventure where you can learn more about the origin, manufacture and transportation of chocolate during a 20 minute tour, the cinema with the world’s largest fixed screen, showing enthralling feature films and documentaries, the Museum of the Past and Future of Mobility which focusses on: roads, rail, water air and the universe.
Buy your ticket already online and avoid long waiting times.
Museum Rosengart Collection
Unforgettable encounters with great works of art in the heart of Lucerne. Just a few steps from Hotel Astoria you can marvel at magnificent works of art. Enjoy the collection with works by Pablo Picasso, Paul Klee and 23 other artists of Impressionism and Classic Modernism.
Entrance fee adult fot the Rosengart Collection: CHF 18
Lucerne Museum Pass: For only CHF 39, the listed museums can be visited on two consecutive days (e.g. Swiss Museum of Transport, Bourbaki Panorama, Rosengart Collection, etc.)
Aeschbach chocolate factory
Immerse yourself in the world of swiss chocolate. During an interactive tour, you learn all about the history of chocolate and the production of the tempting specialties by Aeschbach Chocolatier. As a souvenir, you will have the opportunity to create and decorate your own chocolate bar and take it home.